Playa RealtorsFor owners

The seller’s guide

The long version of List With Us: what to expect, the tax work, the documents, how we keep you informed, how your listing is pushed, and the team behind it.

01What you should expect

The six things sellers ask for,
and how we answer them

National Association of REALTORS® research says sellers want speed, exposure, price, honesty, communication and support through closing. Here is our commitment on each one, in writing.

Speed
Priced to move, not to sit
Price, marketing and buyer targeting are set together so the listing attracts qualified offers early, while the property is still new to the market.
Exposure
Local and global on day one
80+ portals, a dedicated website for your property, and direct outreach to buyers already in our database looking for what you own.
Price
Justified, in two currencies
Comparables, absorption rate and net proceeds, presented in USD and MXN so you can compare the offer to what you paid.
Honesty
The number the market supports
We will tell you if your expectation is above the market and show you the data behind it. We would rather lose a listing than waste your season.
Communication
Reports you do not have to chase
Weekly activity and monthly performance by portal and country, delivered on your channel, in your time zone.
Support
Through escrow and title
Escrow, notary, translations, powers of attorney if you cannot travel. We coordinate all of it and keep your U.S. accountant in the loop.

02Our edge

The tax work most
agents skip

Capital gains in Mexico can be assessed at 25 percent of the gross sale price or 35 percent of the net gain, whichever produces more tax. A seller with no plan absorbs that by asking too much and waiting too long. We handle it before the listing goes live.

If you file in the United States, we coordinate with your CPA so the Mexican calculation and your U.S. return tell the same story, including foreign tax credit documentation.

Residency and RFC reviewThe casa habitación exemption, up to 700,000 UDIS, can mean zero capital gains tax for owners who qualify. We check that first.

Factura recoveryEvery documented improvement reduces your taxable gain. We help you locate and organize receipts before we list, not the week of closing.

Notarial regime electionWe prepare your file so the notary applies the most favorable calculation method available to you.

Cross border planningConnections to attorneys and CPAs in your home country when estate or cross border tax questions come up.

03To get started

What we need
to list your property

Most owners have everything ready inside a week, and we can request several of these on your behalf if you are not in Mexico.

  • 01Signed listing agreement with price, commission and term
  • 02Map or survey showing the exact property location
  • 03Photography, minimum six images. We coordinate a professional shoot
  • 04Certificado de Libertad de Gravamen, the certificate of freedom from liens
  • 05Most recent property tax receipt, the predial
  • 06Latest HOA or maintenance receipt, if applicable
  • 07Escritura pública, the recorded deed or title
  • 08Current government issued identification
  • 09Proof of address
  • 10Marriage certificate, if applicable
  • 11Water bill, if applicable
  • 12Improvement receipts, the facturas.* These directly reduce your capital gains, so bring every one you have
* What makes a factura actually deductible

The notary will only credit an improvement against your gain if the invoice meets every requirement below. One missing element and the cost is ignored, even if you truly paid it.

  • Issued to you, with your RFC. Name and RFC on the CFDI must match your Constancia de Situación Fiscal exactly. An invoice in a spouse’s, company’s or contractor’s name does not count unless that party is on the deed.
  • A valid CFDI, XML included. The digital XML file plus its PDF, issued by a supplier registered with the SAT and still valid, not cancelled.
  • Concept tied to construction or improvement of that property. Description must read as obra, ampliación, remodelación or construction materials and labor for the property being sold. Ideally the address appears on the invoice.
  • Permanent works only. Anything that can be removed from the property is not an improvement. Furniture, appliances, electronics, curtains, decoration, garden pots and equipment are excluded. Structural work, roofing, plumbing, electrical, pool, terrace, palapa, windows, built in kitchens and finishes qualify.
  • Proof of payment attached. The payment must be traceable and in your name, by bank transfer, check or card. Cash above 2,000 pesos is not accepted, and if the CFDI was issued as payment in installments you also need the complemento de pago.
  • Correct dates. Dated after you acquired the property and before the sale, and consistent with when the work was actually done.
  • Appraisal support. The improvement should be visible in the property and, where required, reflected in the valuation used at closing.

Send us what you have early. We review each invoice against these points, tell you which ones will hold, and ask suppliers to reissue the ones that can still be corrected.

04Our commitment

You will always know
what is happening

Poor communication is the complaint sellers raise most often about their agent. It is also the easiest thing to fix, so we built the process around it.

Weekly listing updateShowings, buyer feedback and market movement, every week, without you asking.

Monthly performance reportPortal traffic by country, buyer origin, inquiry and engagement numbers.

Every offer in writingPresented in full, explained in plain English, with our negotiation recommendation attached.

Escrow milestonesDiligence, notary review, deed drafting, closing. You hear from us at each one.

Your channel, your hoursCall, email, WhatsApp or video. U.S. and Canadian numbers answered by people who speak your language.

05Digital presence

Your listing does not just
get posted. It gets pushed.

Anyone can upload photos and hope. For every exclusive we run the same promotion package, in English and Spanish, aimed at the markets that actually buy here.

What goes out for every exclusive
01
A vertical walkthrough reelCut for phones, where 80 percent of first views happen.
02
A drone flyoverLocation sells this market. We show the beach, the golf, the drive time.
03
A story series with a swipe linkStraight to your property website, tracked so we know who watched.
04
An email to our buyer listSegmented by budget and zone, sent before the portals index the listing.
05
A WhatsApp broadcastTo agents and buyers who asked for exactly your type of property.

06The team

Meet the people
who will sell it

Playa Realtors is a licensed brokerage, not a referral desk: a named agent, a coordinator, in house photo and video, and five languages in the office, working your listing together across Quintana Roo.

Ready when you are

Find out what your
property is worth

A written valuation, a net proceeds estimate and an honest read on today's market. No obligation, no pressure, and nothing to pay. If listing is not the right move this season, we will tell you that too.

Office
Calle 34 between 10 and 20 Av.
Local 3, Col. Centro
Playa del Carmen, Q.R. 77710
WhatsApp, Mexico

+52 984 186 5453

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